Unclear daily priorities
Turn an account export into a focused list of overdue accounts, upcoming commitments, and items that need review.
Collections operations software · Early access
Collections work, under your control.
RecoveryDesk is being designed for small-business lenders and commercial finance teams that need a clearer way to prioritize overdue accounts, track payment promises, and run daily collections workflows—without adding another layer of manual reporting.
Self-service software concept. Your team stays in charge of decisions and customer relationships.
R RecoveryDesk / Workspace
Portfolio overview
Monday · Daily work summary
248Illustrative
$184kIllustrative
32Illustrative
Today's priority queueView queue →
AccountBalanceNext action
Business #1048Promise missed$8,420Review
Business #117215 days past due$3,180Follow up
Business #1204Promise due today$5,700Check-in
Illustrative interface only · Sample figures, not live customer data
A clearer way to work
More visibility. Less spreadsheet chasing.
Collections teams need to know what happened, what is due next, and which accounts need attention. RecoveryDesk is being shaped around that daily reality.
Missed payment promises
Record promised dates and amounts, see upcoming commitments, and flag missed promises for human follow-up.
Reporting takes too long
Give managers a consistent view of workload, overdue balances, recorded recoveries, and unresolved next actions.
The platform
A practical workspace for the collections day.
Start alongside your existing lending or servicing system. Import account data, organize follow-up work, and give your team one place to track what happens next.
Help shape the productCSV-first account import
Begin with data exports instead of waiting for costly integrations. Map fields, review errors, and organize accounts in one workflow.
Priority work queues
Filter by days past due, balance, promise status, assigned collector, or next action to help teams decide where to focus.
Promise-to-pay tracking
Keep the amount, date, outcome, account notes, and next follow-up together so commitments don't disappear into separate spreadsheets.
Manager-ready reporting
Review team workload and operational outcomes without building the same report from scratch every week.
Your workflow, your decisions
The product is designed to organize work and surface exceptions. Your staff approve actions and keep control of business decisions and customer conversations.
How it works
Designed to fit around your existing process.
No full system replacement as the starting point. Build on a straightforward workflow, then expand only when your team needs more.
IMPORT YOUR DATA
1. Bring in your accounts
Upload a supported account CSV from your current system. Review the mapped fields and correct import issues before updating the workspace.
ORGANIZE THE WORK
2. See what needs attention
Use filters and work queues to organize overdue accounts, upcoming promises, missed commitments, and assigned follow-ups.
REVIEW THE OUTCOME
3. Track and report
Record actions and outcomes, review account history, and give managers a consistent operational summary.
Built around customer control. The planned product helps your staff organize and track their work; it is not an outsourced collections service.
Early access
Help shape the first release.
We're defining the initial feature set with small-business lenders and commercial finance teams. Tell us about your current process and we'll use that feedback to prioritize the product.
No long demo deck required
Share your workflow needs
Shape the MVP priorities
Discuss pilot fit and pricing
For founding design partners
Early access programme
Discuss the product, test the workflow with sample data, and help establish the right plan for your team.
Request early access ↗RecoveryDesk is in development. Production access, integrations, and final subscription pricing have not been announced.
FAQ
Questions before you join?
A few details about what RecoveryDesk is—and what it isn't—at this stage.
Is RecoveryDesk available now?
RecoveryDesk is a proposed product in development. This website is an early-access landing page, not a claim that a production application is already available. Join the list to discuss the workflow and pilot requirements.
Who is the software intended for?
The initial target is independent US small-business lenders and commercial finance companies that need a clearer way to organize account follow-ups, repayment promises, and team reporting.
Will it replace our loan servicing system?
No replacement is planned for the initial release. The first product hypothesis is a lightweight workflow layer that works from supported account exports, with integrations considered later based on customer demand.
Will Prime Recovery Partners manage our collections?
The new direction is self-service software. Your organization will manage its own accounts and decisions; RecoveryDesk is intended to help organize and track the work rather than operate as an outsourced collections team.
Can we upload real customer data to the current prototype?
No. Use fictional or properly sanitized sample data during early demonstrations. Real account data should not be uploaded until production security controls, access permissions, data handling terms, and applicable legal requirements have been reviewed.
How will pricing work?
Subscription pricing is still being validated with prospective customers. Early-access conversations will help determine the right plan, user limits, and features before pricing is published.
Build a better collections workflow.
Tell us how your team handles overdue accounts today. Help shape a focused tool designed for your team's workflow—not another system you have to work around.